​Our class policies are here to make sure everyone has a great pottery experience!

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Please read in full.
Enrolment in a class is acceptance of these terms in full. 

A printed copy can be provided for signature before the first class.

Students will not be permitted to participate without a signed waiver.

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• If you do not come to the class you have registered for we cannot provide a refund or alternative class time for you. Please let your instructor know to keep your work wrapped for the following week.
   

Liability Waiver:

 

By signing this document, you will waive certain legal rights, including the right to sue. In consideration of Wheelhouse Pottery, allowing any and all children and/or accompanying adults who enter the facility under the direct or indirect supervision of the undersigned (all of whom are hereinafter collectively referred to as "the Participant"), to use their facilities, I hereby for myself, the Participant, their heirs, executors, administrators, or anyone who might claim on their behalf warrant and agree as follows:

 

That I am either the Participant's parent, guardian, or have been duly authorized by their parent or guardian to execute this waiver on their behalf.

 

By signing below and by participating in a class, workshop, or attending the studio, I acknowledge that I have read and understand the class policy as agreed on website, the safety instructions above and the liability waiver below:

 

In connection with the participant's involvement in ceramic classes, workshops, or attendance at Wheelhouse Pottery, I, my heirs, executors, administrators and assigns hereby release and forever discharge Wheelhouse Pottery, its owners, operators, managers, employees, agents, representatives, successors, or assigns (hereinafter collectively referred to as “Wheelhouse Pottery”), from all claims for damages, death, personal injury or loss of property I may have as a result of my participation in any activities or attendance at Wheelhouse Pottery. I am aware that participation in activities or attendance at Wheelhouse Pottery studio may carry some risks, including, but not limited to, the risk of cuts, bruising, falling, tripping, being hit with debris, burns or allergic reactions. I voluntarily assume all risks of loss, damage or injury that may be sustained while participating in activities at or attending Wheelhouse Pottery. I, my heirs, executors, administrators and assigns hereby agree to hold Wheelhouse Pottery harmless from any and all liability, actions, claims, damages, demands, costs, and expenses which I now have or which may hereinafter have as a result of attending or participating in any activities at or attending Wheelhouse Pottery.

 

I understand that this waiver includes, but is not limited to, all personal injury and loss or damage to any personal property. I also understand that this waiver includes, but is not limited to, any claims that are caused by or contributed to by the fault or negligence of any Wheelhouse Pottery representatives or by other any other attendees of Wheelhouse Pottery.

 

I understand that the payment made for this class covers the instructional experience and the intended use of tools, studio and materials, not the finished product. Despite following instructions, there are factors beyond the control of the instructor and the studio that may affect the quality of the final product. The class/studio fee is non-refundable, and there will be no rescheduling of missed classes.

 

 

• All participants must meet the posted age requirements. There are no exceptions. Children under the age off 11 will not be permitted to participate and no refund will be provided.

• There are no make-up classes, credits or refunds for missed classes or absences.

• All projects are completed in studio. No unfired clay may leave the studio.

• Artwork is ready in approximately 14 days after the last class and held for 2 months.

• If a class must be cancelled due to unforeseen circumstances (e.g., staff illness, extreme weather, or other public health emergency), participants will receive a reschedule option or credit. Refunds are not provided in these cases.

• Parents are responsible for ensuring children understand and follow studio behaviour expectation

• For the safety and security of our students, children under 14 may not leave the premises unattended without a prearranged dismissal plan.

 

 

Parents/guardians please discuss the following before student(s) arrive to class:

 

Our goal is to maintain a respectful, patient, and creative learning environment. Please note disrespectful and disruptive behaviour will not be tolerated. In the event of misconduct, parents will be called to pick up their child immediately. No refunds or credits for missed time in the event a parent needs to be called.

No refunds or credits will be issued if a child is not able continue with the class either partially or permanently due to bullying, or disruptive, violent, inappropriate or disrespectful behaviour.

 

Parents are responsible for ensuring children understand and follow studio behaviour expectations.

 

To prepare, it is important for kids to know to take their time, go slow and enjoy the process with their creations. We will encourage enjoying the process.

Progress over perfection — Finished pieces will vary from studio samples or images. Each project is handmade and unique, and differences from examples are expected and not grounds for refund or credit.

 

We want every child to feel safe, supported, and excited to create! We ask that all participants follow instructions, use materials respectfully, and treat others with kindness. Disruptive or unsafe behaviour (like throwing materials, not listening to instructors, or bothering other artists) may result in the child being removed from class. In these cases, a parent or guardian will be called for immediate pickup. Thanks for helping us keep the studio a fun and creative space for everyone!

 

Our policies are clear, and they exist for a reason: they help us create a space that’s fun, respectful, and welcoming for everyone.

 

For the safety and security of our students, we do not leave the premises and permission must be granted by a guardian for children to be dismissed on their own.

Pick-up happens at 6:30pm sharp. Please do not be late.

 

Being on time is very important

Class instruction happens in the first 15 minutes, and arriving late means your child may miss key steps. If you expect to be more than 10 minutes late, we’ll do our best to support them, but please know we can’t pause the class or repeat full instructions.

 

Behaviour & Studio Conduct

• All participants are expected to treat instructors, staff, and fellow guests with respect and kindness.

• Children must listen to instructors, follow safety rules, and refrain from touching others.

• Disruptive, aggressive, or disrespectful behaviour—including bullying, swearing, or verbal abuse toward staff—will result in immediate removal from the studio with no refund or credit.

• Threatening or abusive conduct may result in permanent removal from future activities. Police may be contacted if necessary.

• If your child has a cell phone, please let them know it is not permitted to be used during class time except for arranging pick-up or emergencies and needs to be kept away.

• Under no circumstances should the work on the shelves that does not belong to the student be touched. 

• Policies are in place to ensure a safe, inclusive, and positive environment for everyone.

 

Health, Safety & Liability

• Parents/guardians grant permission for Wheelhouse Pottery staff to seek medical attention in case of emergency when a guardian cannot be reached.

• Participants must disclose any allergies, medical conditions, or special requirements prior to participation. The studio is not nut or allergen free.

• In the event of a public health emergency, natural disaster, or other event beyond Wheelhouse Pottery’s control, classes and events may be rescheduled or credited; refunds will not be issued.

 

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Studio Policy:

 

Students are responsible for their own safety at the studio. This includes the use of materials, tools and equipment, as well as being aware of what is happening in and around the studio. Pottery involves the use of potentially hazardous materials and equipment. Please follow all safety instructions provided by our instructors and staff.

 

Wheels and your wheel area must be wiped down and left clean and ready for the next students.

Please return cleaned tools, clay and materials to their proper location as instructed.

Clean-up of work areas should be done with a wet sponge twice. Avoid sweeping in the ceramics studio as it raises dust that will remain air born for many hours. Water is the best solution for cleaning. Be aware of floors that may be slippery after mopping.

Leaving the studio unclean will result in a warning and then possible cancellation of your class participation. Class fee will not be returned.

Students are not to operate machinery which you have not been trained or assigned (pug mill, kilns, any other equipment that you are unfamiliar with). Students are not permitted to go into the kiln room area.

 

No outside clay, glazes or ceramics materials may be brought into or used in the studio without specific approval. No unfired clay may leave the studio.

 

Photo Release:

I understand that my child(ren) may be photographed or filmed at Wheelhouse Pottery Pottery during their class. These photos/videos may be used to promote the studio’s services in print or online.

I grant permission for my child(ren) to be photographed/filmed for promotional use. I acknowledge it is my responsibility to update this form if I no longer wish to authorize these uses. This release remains in effect during my child’s enrolment. I understand that no payment will be made for my or my child’s participation in this release.

 

I acknowledge that I have read and understand the Wheelhouse Pottery studio Rules and Policies, and the Liability Waiver above.